Privacy Policy

Intelligent Life is an Insurtech company that provides a range of services primarily to insurance companies. We are fully committed to ensuring the proper, open and transparent management and use of all personal information we collect complies with applicable privacy laws. 

This policy sets out our policy on how we manage personal information that we may receive from persons using our website, or from clients, suppliers or other third parties we may interact with. If you have any questions about this policy, please don’t hesitate to contact us.

For the purpose of this policy, we define ‘personal information’ as any sort of information or data about an individual which can be used to identify them either directly or indirectly.

Data privacy

We have legal obligations under privacy legislation to hold information securely and to use it appropriately in accordance with our privacy policy. If you feel we have breached these obligations, or have any questions about this policy, or to raise any issues about privacy or data protection, please contact Intelligent Life. Due to the nature of the services we provide, in most situations it will be impracticable for an individual to deal with us anonymously. However, we will consider anonymous requests on a case by case basis.

Data security

We take active measures to ensure the security of personal information we hold is protected from misuse, interference, loss and unauthorised access or disclosure. All our ICT devices, storage and channels are subject to continuous monitoring, logging analysis and audit. We may choose to contract a third party to perform those functions. Our security systems are regularly reviewed and updated.

Browsing our website

Accessing our websites will result in some information being logged including the time of access, IP address and the pages that have been viewed or accessed. Our websites may contain links to external websites. We are not responsible for the content or privacy policies that govern such external websites.

Enquiring through our website

If you send us an enquiry or provide personal information to us, we do collect and store your personal details, but we will not disclose your information to another party unless you authorise us to do this, or if we are required to by law. We only use the information you provide us so you can access our website content, or to source more information. Subject to verification of identity, any Personal Information held about an individual may be accessed, updated or corrected by contacting us.

Commenting on our website

Some parts of our website let you provide comments relating to this website or information provided on it. All comments will be regarded as public information. If any comments are made available on a public noticeboard, we do not make any representations about, endorse or accept responsibility for the content or views of those comments. You may not make any comment which is defamatory, offensive or unlawful. We will reserve the right to remove comments and other content at any time.

Social media

We may use social media integrations on some sections of our website to help communicate our messages and give you a good experience. These social media services have their own privacy policies and may track your use of our website on those pages where their links are displayed using persistent session cookies. If you are logged into those services (including any Google service) while using our website, their tracking will be associated with your profile with them.

Disclosure and retention of personal information

As part of providing services and technical support to our customers, we may disclose personal information to third party services providers, or we may retain and disclose personal information as authorised by law. Any such disclosure is subject to the privacy laws applicable in the jurisdiction where that affiliated entity is located. We only retain personal information for as long as required by applicable law or as needed for our business functions and provision of services. If personal information is no longer needed it is then destroyed or disposed of in a secure manner.

Use of cookies on our website

When you visit this website, a small text file may be placed on your browser – this is called a ‘cookie’. We use cookies for many reasons: to help you navigate the site efficiently, to perform certain functions, and/or to provide us with information about how this website is being used. You can set some level of control over cookies in your browser settings. This includes deleting them from your browser or completely disabling them. Please be aware that disabling all cookies may affect your ability to use some features on websites that you visit.

Logging of information

In addition to any details you provide us through our website, our server will record the specific transactions you perform when visiting this website. This information will be used for statistical purposes and to help us tailor the web user’s experience. Web server logs may also be kept for the purposes of generating site usage statistics and performing security auditing. The logs record information every time you request a page from the server. This information will not be used to identify you except in the event of irregularities in your use of the site. The information that we may log when you visit our website includes; the time of visit for each page, the pages you visited, the web browser you’re using, your client IP address and the website you came to our website from.

Website analytics

We may use tracking cookies with Google Analytics- a tool used to analyse non-identifiable web traffic data in order to improve our services. This data is collected but cannot personally identify you. We do use aggregated information to measure visitor numbers to our website. This means we can see the pages that are the most value to you, and work on making our website better.

Intelligent Life
GCF Building, 12 Churton Street, Parnell, Auckland, 1052, New Zealand
PO Box 11598 Ellerslie, Auckland, 1542